Terms & Conditions

True North CDL currently offers Hazmat ELDT theory training and educational CDL resources.

Additional Class A and Class B training programs may be announced in the future.

The availability, price, schedule and scope of any future program may change before enrollment opens.

The current True North Hazmat training process includes:

1. 01A short virtual orientation with Bill Collins.
2. 02Access to assigned Hazmat training material and practice quizzes to complete at the student’s own pace.
3. 03A live virtual review session with Bill, lasting up to one hour, where the student may ask questions and review course concepts.
4. 04The applicable Hazmat theory assessment when the student is ready.

When Bill determines additional instruction or another assessment attempt is appropriate, additional training and assessments may be provided at no additional charge.

Federal ELDT theory requires the applicable curriculum to be covered and requires an overall score of at least 80% on the theory assessment.

Students must be at least 21 years old to enroll in the current Hazmat training program.

Students are responsible for having:

• Reliable internet access
• A working camera
• A working microphone
• A compatible device capable of participating in virtual meetings and accessing course materials

Live virtual meetings are currently conducted through Zoom.

Training is presented in English.

Students must be able to communicate with Bill Collins and understand the instruction in English sufficiently to participate safely and complete the training process.

Students must present a valid driver’s license during the training process for identity verification. Bill visually verifies the license.

True North CDL does not store a copy of the physical license. True North CDL may retain the driver’s license number and a student photograph as described in the Privacy Policy.

Submitting false identification or attempting to have another person complete training or testing on your behalf may result in termination of training without refund, subject to applicable law.

All True North CDL course materials, videos, training content, written materials, quizzes, graphics and other instructional content are owned by True North CDL or used with permission.

Enrollment provides the student with a limited, personal, non-transferable right to access the materials for that student’s own training.

Training sessions are not automatically recorded for marketing purposes. True North CDL will not record or use a student’s name, image, voice, video or testimonial for advertising, social media or promotional purposes without the student’s separate, affirmative consent.

Unauthorized use may result in termination of access and may violate intellectual-property law.

Payments are processed through a third-party payment processor.

The current Hazmat promotional price is $99. The regular price is $199.

Promotional prices may change or end without prior notice for future purchases.

The price shown at checkout at the time of purchase controls the transaction.

True North CDL’s Enrollment / Cancellation Policy is incorporated into these Terms. In summary:

• Hazmat tuition is refundable until the student completes the initial 15-minute orientation.
• A student eligible for a refund receives the full amount paid. Payment-processing fees are not deducted from the refund.
• After the initial orientation is completed, tuition is non-refundable, except where required by applicable law or where True North CDL chooses otherwise.
• Appointments should be cancelled or rescheduled at least 2 hours in advance.
• One no-show may be rescheduled.
• A second no-show results in loss of any remaining refund eligibility.

True North CDL provides training. True North CDL does not guarantee:

• Issuance of a CDL
• Issuance of a Hazmat endorsement
• TSA approval
• State licensing approval
• Passage of a government examination
• Employment
• Placement with an employer
• Any specific job
• Any particular wage, salary or earnings level

Students remain responsible for satisfying all federal, state, TSA and licensing requirements applicable to their situation.

True North CDL makes reasonable efforts to provide accurate training and educational information.

Commercial-driver regulations, agency guidance, testing procedures and state requirements may change.

Students should verify current licensing and regulatory requirements with the appropriate government agency when necessary.

Students agree to:

• Provide accurate information
• Participate honestly
• Complete assigned materials personally
• Attend scheduled sessions
• Provide proper identification
• Maintain appropriate technology
• Behave professionally during live instruction
• Comply with training instructions
• Not interfere with other students or systems
• Comply with applicable licensing and regulatory requirements

True North CDL may suspend or terminate access when reasonably necessary because of:

• Fraud
• False identity
• Unauthorized sharing
• Misuse of course materials
• Threatening or abusive behavior
• Repeated failure to follow course requirements
• Nonpayment or reversed payment
• Misuse of the website or technology systems

Any refund rights following termination are subject to the Enrollment / Cancellation Policy and applicable law.

True North CDL uses third-party services including a third-party payment processor, GoHighLevel, Zoom, YouTube and other technology providers.

True North CDL is not responsible for outages, service interruptions or separate terms imposed by third-party providers beyond True North CDL’s reasonable control.

To the extent permitted by law, the website, educational materials and training services are provided on an “as available” basis.

True North CDL does not warrant that the website or third-party technology will always operate without interruption or error.

Nothing in these Terms limits rights that cannot legally be waived.

To the maximum extent permitted by applicable law, True North CDL will not be liable for indirect, incidental, special or consequential losses arising solely from use of the website or training services.

Nothing in these Terms excludes liability that cannot legally be excluded.

These Terms are governed by the laws of the State of Minnesota, except where another law must apply.

To the extent permitted by law, any legal action arising from these Terms shall be brought in an appropriate state or federal court serving Dakota County, Minnesota.

True North CDL may update these Terms from time to time.

Changes apply prospectively unless otherwise required by law.

The current version will be posted on this page.